NHTSA Complaint #11230589 — 2013 AUDI S7

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11230589
Vehicle	2013 AUDI S7
Component	ENGINE
Date of Incident	February 8, 2019
Date Filed	July 9, 2019
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TURBOS FAILED AT APPROXIMATELY 82,000 MILES DUE TO A CLOGGED OIL FEED SCREEN. TURBOS WERE STARVED OF OIL CAUSING ONE COMPRESSOR SHAFT TO BREAK IN HALF AND THE OTHER TO HAVE EXCESSIVE SHAFT PLAY. THIS CAUSED A NO-RUN ISSUE AND RESULTED IN BOTH TURBOS HAVING TO BE REPLACED ALONG WITH THE OIL SCREEN. THE VEHICLE BEGAN RUNNING POORLY AT HIGHWAY SPEED AND WHEN IT CAME TO A STOP, STALLED AT A BUSY FREEWAY INTERCHANGE. AFTER MULTIPLE ATTEMPTS, THE CAR WAS ABLE TO START AND LIMP OFF THE ROAD WHERE IT WAS TOWED FROM AND DIAGNOSED AT A MECHANIC

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