NHTSA Complaint #11230437 — 2011 MAZDA MAZDA6

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11230437
Vehicle	2011 MAZDA MAZDA6
Component	AIR BAGS
Date of Incident	June 20, 2019
Date Filed	July 9, 2019
Mileage	116,464 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V717000 (AIR BAGS). THE VEHICLE WAS SERVICED AT CASCADE AUTO GROUP (4149 STATE RD, CUYAHOGA FALLS, OH 44223, (330) 929-1861); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 116,464.

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Other AIR BAGS Complaints

#11364856 — October 17, 2020 — I WAS IN A CRASH WHERE MY FRONT END WAS EASILY DAMAGED AND PASSENGER AIR BAGS NOT DEPLOYED

#11326689 — May 31, 2020 — HAD AN HEAD ON CAR ACCIDENT ON THE STREET MY TIRE BLOW OUT AND HIT A LIGHT POLE. THE PASSENGER AIR BAG DID NOT COME O...

#11187470 — March 18, 2019 — TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V717000 ...

#11054752 — December 14, 2017 — AIRBAG LIGHT IS ON ALL THE TIME. HAS RED LIGHT WITH THE AIRBAG SYMBOL ON.

#11039858 — October 25, 2017 — THE DASH PANEL ON MY PASSENGER SIDE IS MELTING, STICKY, AND CRACKED EVENTHPU I'VE USED THE RECOMMENDED CARE PROCEDURES.

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