NHTSA Complaint #11230354 — 2015 RAM 1500

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11230354
Vehicle	2015 RAM 1500
Component	STEERING
Date of Incident	March 31, 2019
Date Filed	July 9, 2019
Mileage	120,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 40 MPH, THE POWER STEERING MALFUNCTIONED. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A SMALL DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO PEACOCK CHRYSLER JEEP DODGE RAM FIAT (265 DRIVERS WAY A, HARDEEVILLE, SC 29927, (843) 208-1200). THE DEALER STATED THAT AN ELECTRICAL FAILURE PREVENTED THE VEHICLE FROM RESTARTING. ALSO, THE TIE ROD WAS FRACTURED AND REPAIRED BY THE CONTACT. THE DEALER QUOTED A REPAIR COST OF $2,500 FOR THE POWER STEERING MODULATOR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.

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