NHTSA Complaint #11230231 — 2015 SUBARU FORESTER

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHILE THE CONTACT WAS LOADING GROCERIES INTO THE TRUNK OF THE VEHICLE, SHE STEPPED BACK AND NOTICED THAT THE VEHICLE WAS VERY LOW. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR SUSPENSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. HERITAGE SUBARU CATONSVILLE (6624 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (844) 224-1954) WAS CONTACTED TO SCHEDULE A SECOND DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.