NHTSA Complaint #11230202 — 2009 GMC ACADIA

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING 70 MPH, THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND POWER. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE FAILED TO RESTART AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.