NHTSA Complaint #11230170 — 2014 JEEP WRANGLER

IN SEPTEMBER OF 2017 I PURCHASED A CERTIFIED PRE-OWNED VEHICLE FROM AUTONATION JEEP DODGE CHRYSTLER IN KATY TEXAS. WITH THIS PURCHASE THERE WAS WRITTEN NOTICE OF IT BEING CERTIFIED WITH A COMPLETE INSPECTION DONE. THIS INSPECTION NOTES AND CERTIFIES THAT THE VEHICLE WAS SAFE, USABLE, AND WITH NO DEFECTS. THIS DOCUMENT SPECIFICALLY NOTED SEVERAL ITEMS THAT ARE INCLUDED IN THE SUSPENSION OF THE JEEP. ALL NOTED AS CERTIFIED. AFTER POSSESSION OF THE VEHICLE AN EVENT OCCURRED WHERE THE JEEP LOST CONTROL, PUTTING MY LIFE AND FAMILY'S LIFE AT RISK AS WE WERE THROWN INTO ANOTHER LANE OF TRAFFIC. WE HAD NO UNDERSTANDING OF WHAT MAY HAVE CAUSED THIS ISSUE AS WE UNDERSTOOD THAT THIS JEEP WAS CERTIFIED, BOTH WRITTEN AND ORALLY. I THEN TOOK THE JEEP TO A JEEP DEALERSHIP TO SEE WHAT CAUSED THE JEEP TO LOSE CONTROL. THE DEALERSHIP THEN FOUND THAT THE SHOCKS WERE NOT FASTENED PROPERLY BECAUSE OF MODIFICATIONS DONE BY EITHER AUTONATION JEEP DODGE CHRYSTLER IN KATY TEXAS OR A 3RD PARTY. NONE OF THIS WAS DISCLOSED IN THE WRITTEN OR ORAL CERTIFICATION OF THE VEHICLE. DODGE CHRYSTLER IN KATY TEXAS DENIED LIABILITY AND REFUSED TO ACKNOWLEDGE THE FALSE WRITTEN AND ORAL CERTIFICATION OF THE VEHICLE. MY OPINION IS THAT THE JEEP IS UNSAFE TO DRIVE AND MAY NEVER BE SAFE TO DRIVE IN THE FUTURE. AUTONATION JEEP DODGE CHRYSTLER IN KATY TEXAS SHOULD HAVE BEEN AWARE OF THESE MODIFICATIONS AND SAFETY ISSUES DURING THEIR INSPECTION OF THE VEHICLE. THIS INSPECTION WHICH WAS PASSED, SHOWN WRITTEN AND TOLD VERBALLY PUTS MY FAMILY AT RISK TO PROFIT ON A VEHICLE PURCHASE. IN DOING SO WE WERE FALSELY REPRESENTED IN THIS SITUATION FROM THE AUTONATION JEEP DODGE CHRYSTLER IN KATY TEXAS TEAM.