NHTSA Complaint #11230129 — 2016 VOLKSWAGEN JETTA

TIRES issue reported to NHTSA

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Complaint Details

ODI Number 11230129
Vehicle 2016 VOLKSWAGEN JETTA
Component TIRES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

THE HANKOOK TIRES I HAVE ARE BOLDING WAY TOO EARLY. THEY STARTED TO AT 32,000 FOR THE FIRST 2 TIRES AND 18,000 FOR THE OTHER 2. THE TIRES ARE RATED FOR 70,000 MILES AND I'M NOT GETTING ANYWHERE NEAR THAT. EVERY TIME IT RAINS I HYDROPLANE AND ITS NOW UNSAFE FOR ME TO DRIVE MY CAR. I HAVE CONTACTED HANKOOK AND WAS TOLD TO GO TO THE PLACE OF PURCHASE. SO I GO TO VW AND THEY TOLD ME THERE IS NOTHING THEY CAN DO FOR ALL 4 BUT ONLY THE 2. AFTER SOME ARGUING THEY TELL ME TO DRIVE AROUND ON MY BOLDING TIRES AND WERE THEM DOWN MORE AND THEY WILL TRY TO GET ME NEW TIRES BUT I WOULD STILL HAVE TO PAY. THIS IS UNSAFE FOR A CAR DEALER TO TELL ME TO CONTINUE DRIVING ON THE, EVEN AFTER THEY SEEN HOW WORN DOWN THEY WERE! THIS IS ALSO THE 2ND SET OF TIRES I HAD FOR THIS CAR WITH THE SAME PROBLEM. THE CAR ONLY HAS 52000 MILES NOW.

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