NHTSA Complaint #11230124 — 2019 GMC SIERRA 1500

WHEELS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11230124
Vehicle	2019 GMC SIERRA 1500
Component	WHEELS
Date of Incident	May 30, 2019
Date Filed	July 8, 2019
Mileage	10,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 5 MPH, A "TERRIBLE NOISE" WAS HEARD. THE REAR DRIVESHAFT ASSEMBLY CONNECTED TO THE DIFFERENTIAL CAME APART. THE VEHICLE WAS TAKEN TO BARKER BUICK GMC (985-464-8194, LOCATED AT 6444 W MAIN ST, HOUMA, LA 70360) WHERE THE RIM, FLANGE, AND THE WHEEL WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER PERFORMED THE CORRECT REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 10,400. CONTACTED GM CUSTOMER ASSISTENCE IN AND IN CONCLUSION SAID THAT THE PART WAS NOT DEFECTIVE AND CLOSED MY COMPLAINT CASE NO. 9-5277582246 *TR*JB

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