NHTSA Complaint #11230064 — 2011 GMC ACADIA SERVICE BRAKES

Complaint Details

ODI Number	11230064
Vehicle	2011 GMC ACADIA
Component	SERVICE BRAKES
Date of Incident	July 5, 2019
Date Filed	July 8, 2019
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE ON AN INCLINE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SLID FORWARD. THE CONTACT ATTEMPTED TO BRAKE AND THE VEHICLE CONTINUED TO SLIDE. THE CONTACT STATED THAT THE VEHICLE MOVED FORWARD WHEN THE BRAKE PEDAL WAS RELEASED. THE CONTACT STATED THAT IT FELT AS IF THE VEHICLE WERE IN NEUTRAL. THE VEHICLE WAS DRIVEN TO GREGG YOUNG AUTO CENTER (2020 W 20TH ST S, NEWTON, IA 50208, (641) 275-9706) TO BE DIAGNOSED, BUT THE REMEDY COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NORMAL. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS INVALID.

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