NHTSA Complaint #11229995 — 2016 DODGE DURANGO POWER TRAIN

Complaint Details

ODI Number	11229995
Vehicle	2016 DODGE DURANGO
Component	POWER TRAIN
Date of Incident	September 28, 2018
Date Filed	July 8, 2019
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TRANSMISSION HARD DOWNSHIFT FROM 2ND TO 1ST GEAR AND VEHICLE LURCHES FORWARD WHEN COMING TO A STOP AND FROM 4TH TO 5TH GEAR AT TIMES WHILE UP SHIFTS AT SLOW CRUISING SPEED IT FEELS LIKE IT'S BOGGING BEFORE SHIFTING UP TO 5TH. DOWNSHIFTING 5TH TO 4TH FEELS A CLUNK. BROUGHT IT TO THE DEALER 3 RIVER DODGE IN PITTSBURGH PA WHEN I 1ST BOUGHT IT THEY SAID ALL THE SOFTWARE WAS UP TO DATE AND NOTHING THEY CAN DO FOR ME. THIS SEEMS TO BE A ISSUE BUT I CANNOT GET A RESOLUTION FROM DEALER.I BOUGHT IT SEPTEMBER 27 2018 AND PROBLEM STILL THERE.

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