NHTSA Complaint #11229868 — 2012 SUBARU LEGACY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11229868
Vehicle 2012 SUBARU LEGACY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 97,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

TRANSMISSION SHAKES OR RUMBLES BETWEEN GEARS WHILE ACCELERATING. OCCASIONALLY CAR WILL COMPLETELY LOSE POWER AND STALL. THIS STARTED HAPPENING WITH MILEAGE AT ABOUT 97,000 IN FEBRUARY OF 2018. SUBARU DEALER IN DANBURY, CT SAID IT WAS A PROPELLER SHAFT AND REAR DIFFERENTIAL PROBLEM. THEN BROUGHT CAR TO SUBARU DEALER IN BREWSTER, NY WHO RECOMMENDED TRANSMISSION REPLACEMENT. SERVICE BULLETINS ONLINE DESCRIBE THE EXACT PROBLEM HAPPENING ON THE LEGACY 3.6 TRANSMISSION. CAR NOW HAS 121,000 MILES ON IT. CAR FUNCTIONS, BUT VIBRATION BETWEEN GEARS CONTINUES. ALSO OCCASIONALLY COMPLETELY LOSES POWER MOMENTARILY - VERY DANGEROUS. DEALERS SAY BLUE BOOK VALUE OF MY CAR IS LESS THAN COST OF A REPLACEMENT TRANSMISSION. CONTACTED SUBARU OF AMERICA WHO OFFERED ME A $100 GOODWILL PARTS & SERVICE COUPON.

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