NHTSA Complaint #11229868 — 2012 SUBARU LEGACY POWER TRAIN

Complaint Details

ODI Number	11229868
Vehicle	2012 SUBARU LEGACY
Component	POWER TRAIN
Date of Incident	February 1, 2018
Date Filed	July 7, 2019
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TRANSMISSION SHAKES OR RUMBLES BETWEEN GEARS WHILE ACCELERATING. OCCASIONALLY CAR WILL COMPLETELY LOSE POWER AND STALL. THIS STARTED HAPPENING WITH MILEAGE AT ABOUT 97,000 IN FEBRUARY OF 2018. SUBARU DEALER IN DANBURY, CT SAID IT WAS A PROPELLER SHAFT AND REAR DIFFERENTIAL PROBLEM. THEN BROUGHT CAR TO SUBARU DEALER IN BREWSTER, NY WHO RECOMMENDED TRANSMISSION REPLACEMENT. SERVICE BULLETINS ONLINE DESCRIBE THE EXACT PROBLEM HAPPENING ON THE LEGACY 3.6 TRANSMISSION. CAR NOW HAS 121,000 MILES ON IT. CAR FUNCTIONS, BUT VIBRATION BETWEEN GEARS CONTINUES. ALSO OCCASIONALLY COMPLETELY LOSES POWER MOMENTARILY - VERY DANGEROUS. DEALERS SAY BLUE BOOK VALUE OF MY CAR IS LESS THAN COST OF A REPLACEMENT TRANSMISSION. CONTACTED SUBARU OF AMERICA WHO OFFERED ME A $100 GOODWILL PARTS & SERVICE COUPON.

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