NHTSA Complaint #11229577 — 2014 MERCEDES-BENZ CLA250

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11229577
Vehicle	2014 MERCEDES-BENZ CLA250
Component	ENGINE
Date of Incident	June 26, 2019
Date Filed	July 5, 2019
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE COOLANT PUMP FAILS AFTER ABOUT ONLY 48000 MILES, WHICH CAUSES THE ENGINE OVERHEATED. I DID MY RESEARCH ONLINE AND FOUND THAT MANY OTHERS WHO OWN A MERCEDES CLA 250 HAD THE SAME COOLANT PUMP PROBLEM AT LOW MILEAGES (LESS THAN 50000 MILES). THUS, I DOUBT THAT THIS COOLANT PUMP FAILURE IS A DEFECT THAT NEEDS TO BE RECALLED FOR. MY CAR IS STILL WITH THE DEALERSHIP SO I DO NOT HAVE A REPORT/RECEIPT FROM THEM STATING THE PROBLEM YET.

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