NHTSA Complaint #11229477 — 2004 FORD F-150

TAKATA PURCHASE OUR 2004 FORD F150 4X2 SUPERCREW FROM KINGS FORD. WHEN GOING TO TENN. PULL OFF TO GET GAS AND WHEN LEAVING THE GAS STATION MAKING LEFT HAND TURN REAL WHEEL LOCK UP HAD TO BACK UP TO UNLOCK THE REAR WHEEL, CALLED KINGS FORD AND WAS TOLD NOT TO MAKE SHARP TURNS. RETURNED HOME WITH THE REAR END MAKING BANGING NOISES, KING FORD REPAIRED ON AUG 24 2004 REPLACE THE TRACTION LOCK CLUTCH PACK PART#4947 2151 MILES. AFTER THE REPAIR WE NOTICE A WHINING SOUND COMING FROM THE REAR END WAS TOLD TO BRING THE TRUCK BACK, DROPED THE TRUCK OFF ON SEPT 30,2004 AND TO PICK IT BACK UP ON OCT 2, WAS TOLD BY SERVICE REP NO WORK WAS DONE. CALLER SERVICE REP THE FLOWING MONDAY AND WAS TOLD FORD WOULD NOT PAY FOR THE FIX BECAUSE ENGINEERING IS CURRENTLY INVESTIGATION THIS CONDITION AND FOR US TO CALL EVERY MONTH. CALLED FORD MANY TIMES FINELY WAS TOLD TO TAKE OUR TRUCK TO LINCOLN MERCURY GARAGE IN FAIRFIELD, OHIO HAD A PERSON THAT WOULD REBUILD THE REAR AXLE WITH 4205A DIFFERENTIAL CARRIER. ASSEMBLE, FORD DID TAKE CARE OF THIS. AFTER LEAVING THE GARAGE NOTICE A WHINE IN THE REAR TURN AROUND WENT BACK TO THE GARAGE AND WAS TOLD THEY MAY HAVE THE PARTS TO TIGHT AND WILL NEED TO LOOSEN THEN UP. THIS HAS BEEN GOING ON FOR THE LAST 15 YEARS WITH STILL NO FIX WE HAVE NOW 95800 MILES AND WITH ANOTHER FIX FOR $3000.00