NHTSA Complaint #11229372 β€” 2011 FORD F-350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11229372
Vehicle 2011 FORD F-350
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

MY WIFE AND I WERE DRIVING ON I 70 WEST OF DENVER HEADING TOWARDS SILT COLORADO. WE WERE COMING DOWN A HILL THAT HAD A BRIDGE AND A TURN AT THE BOTTOM. AS SOON AS WE HIT THE APPROACH TO THE BRIDGE OUR TRUCK START WHAT I CALL A "DEATH WOBBLE" AS THIS PORTION OF THE ROCKIES IS VERY STEEP WITH NARROW CORNERS I WAS FACED WITH A STRUGGLE FOR LIFE IN MY OPINION. WE HAD BRAND NEW TIRES ON IT AND A FRESH ALIGNMENT. THE TRUCK SHOOK VIOLENTLY AND I WAS AFRAID FOR OUR LIVES. WE PROMPTLY TOOK THE TRUCK TO OUR DEALERSHIP (COLUMBINE FORD) EXPLAINED THE SITUATION AND THEY GAVE US A LOANER. WHEN WE GOT THE TRUCK BACK I TOOK IT FOR A TEST DRIVE ONLY TO FIND OUT THAT THE PROBLEM STILL EXISTED. I STILL HAVE THE EXACT SAME PROBLEM!! I HAVE BEEN A FORD MAN MY WHOLE LIFEBOAT I CANNOT CONTINUE TO BE A LOYAL CUSTOMER WHEN THEY DISREGARD THE PROBLEM WITH FAKE FIXES!!! MY WIFE AND GRANDCHILDREN ARE FAR TOO IMPORTANT TO ME TO ALLOW THIS TO GO ON WITHOUT FORD ADDRESSING THE SITUATION!!

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