NHTSA Complaint #11229290 — 2012 KIA OPTIMA

IN 2017 WE HAD THE KIA TOWED TO SELMA KIA MOTORS BECAUSE OF THE RECALL OF THE ENGINE,BECAUSE OF SHAVING IN THE ENGINE AND OUR TURBO WENT OUT AND WAS BURNING.THE CAR STOP ON US IN TRAFFIC ON A CITY STREET WE COULD OF DIED THAT DAY. THEY HAD TO ORDER THE ENGINE WHICH TOOK TWO MONTHS. THEY FINELY PUT THE NEW ENGINE IN. APRIL 2019 THE SAME THING HAPPEN AGAIN, THEY TOLD US THERE WAS SHAVINGS IN THE ENGINE ONCE AGAIN AND THE TURBO WAS OUT ALSO, THAT WAS ANOTHER DEFECTED ENGINE. THEY ALSO TOLD US WE HAD ANOTHER 10 YEAR WARRANTY ON THIS ENGINE BECAUSE IT WAS NEW. WELL THEY CALLED US AND SAID THAT THE CORPORATE OFFICE IN IRVINE TOLD KIA IN SELMA NOT TO FOX THIS CAR. WHAT IRVINE CORPORATEOFFICETRIED TO DO TO US WAS BLACK MAIL US,THEY SAID IF THE GIVE US $12 HUNDRED DALLAS THAT WE CANT GO TO THE ATTORNEY GENERAL,THE MANUFACTURING PLANT,TV OR ANY OTHER CONSUMER DEPARTMENT. WE REFUSE, THIS TYPE OF THING GOING ON. PEOPLE LIVES OR BEING TAKING BECAUSE OF THIS DEFECTED CAR. WE PAID $30,000 DALLAS FOR THAT CAR, THAT'S CLEARLY A DEFECT CAR. WE CONTACTED THE ATTORNEY GENERAL, OFFICE ONCE AGAIN AND 20/20. IT SEEM KNOW MATTER WHAT THERE IS NO HELP OUT HERE FOR THE HARD WORKING CONSUMER I'M A VETERAN ALSO, THIS IS HOW THE COUNTRY TREAT US WE FOUGHT FOR THIS COUNTRY. I NEED YOUR INPUT ON THIS SITUATION AS ASAP. SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR