NHTSA Complaint #11229279 — 2012 HYUNDAI AZERA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11229279
Vehicle	2012 HYUNDAI AZERA
Component	STEERING
Date of Incident	April 15, 2019
Date Filed	July 3, 2019
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THERE IS 'SLOP' OR 'PLAY' DEVELOPING IN THE STEERING. YOU CAN MOVE THE STEERING WHEEL LEFT AND RIGHT WITHOUT IT ENGAGING THE STEERING. WHILE DRIVING, YOU MUST MOVE THE STEERING WHEEL FARTHER TO CHANGE DIRECTION. IT HAS BEEN DIAGNOSED AS A DEFECTIVE STEERING COLUMN COUPLER BY AN ASE CERTIFIED MECHANIC. OTHER HYUNDAI'S HAVE A RECALL ON THIS PART BUT NOT THE AZERA AND THEY ARE THE SAME PART DOING THE SAME FUNCTION AND FAILING THE SAME WAY. HYUNDAI SHOULD BE DIRECTED TO COVER ALL THEIR MODELS WITH THIS SAME PART. IT CAN BE FELT FAILING WHILE SITTING STILL AND MOVING THE STEERING WHEEL AND IS MORE NOTICEABLE WHEN DRIVING, ESPECIALLY ON THE HIGHWAY.

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