NHTSA Complaint #11229273 — 2017 FORD TAURUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11229273
Vehicle	2017 FORD TAURUS
Component	ELECTRICAL SYSTEM
Date of Incident	June 1, 2019
Date Filed	July 3, 2019
Mileage	37,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD TAURUS. THE CONTACT STATED THAT WHEN THE KEY WAS PLACED IN THE IGNITION, THE VEHICLE WOULD NOT START IMMEDIATELY. IT TOOK THE CONTACT A COUPLE OF ATTEMPTS TO FINALLY START THE VEHICLE. FAIRWAY FORD (2323 LAURENS RD, GREENVILLE, SC 29607, (864) 242-5060) STATED THAT THERE WAS NO RECALL AND WANTED TO CHARGE THE CONTACT $180 FOR DIAGNOSTIC TESTING. THE MANUFACTURER ALSO STATED THAT THERE WERE NO RECALLS AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 37,800.

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