NHTSA Complaint #11228959 — 2004 FORD EXPLORER EXTERIOR LIGHTING

Complaint Details

ODI Number	11228959
Vehicle	2004 FORD EXPLORER
Component	EXTERIOR LIGHTING
Date of Incident	June 20, 2019
Date Filed	July 2, 2019
Mileage	264,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT THE BRAKE LAMPS, TURN SIGNALS, AND EMERGENCY FLASHERS FAILED TO OPERATE PROPERLY. THIS WAS A DISTRACTION TO THE CONTACT'S DRIVING BECAUSE HE COULD NOT NOTIFY OTHER DRIVERS OF THE VEHICLE'S MOVEMENTS. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, BUT THEY DID NOT HAVE TIME TO DIAGNOSE THE VEHICLE. THE CONTACT CALLED A FORD CUSTOMER SERVICE LINE, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 264,000.

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#11118597 — August 8, 2018 — I AM HAVING ELECTRONICA ISSUES WITH MY 2004 FORD EXPLORER, THAT CONTROL LIGHTING AND SPEED OF MY VEHICLE. ALSO THE ...

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