NHTSA Complaint #11228666 — 2012 FORD FOCUS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CPA05 VAPOR CANISTER PURGE SOLENOID FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED QUICK LANE AT BRIARWOOD FORD (LOCATED AT 7070 E MICHIGAN AVE, SALINE, MI 48176, (734) 429-8888) AND WAS INFORMED THAT THERE WOULD BE A DIAGNOSTIC FEE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE REMEDY WAS UNSUCCESSFUL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 122,034.