NHTSA Complaint #11228567 — 2019 SUBARU LEGACY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11228567
Vehicle	2019 SUBARU LEGACY
Component	VISIBILITY/WIPER
Date of Incident	April 23, 2019
Date Filed	June 30, 2019
Mileage	600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE BOUGHT MY CARE ON 04/08/2019 AND SINCE THEN THE WINDSHIELD IS BROKEN TWO TIMES ON THE HIGHWAY . THE FIRST TIME JUST TWO WEEKS AFTER PURCHASING WHEN COMMUTING FROM WORK TO HOME ON HIGHWAY 99 I FELT A SMALL ROCK HIT THE WINDSHIELD WHICH CRACK STARTED TO GROW AFTER 10-15 MINUTES AND GREW TO THE SIZE OF FOUR TIMES GREATER THAN DOLLAR BILL WHEN WAS REPLACED.THE SECOND TIME I DIDN'T EVEN FELT ANYTHING BUT WHEN I GOT HOME AFTER A LONG DRIVE I REALIZED A CRACK WHICH GREW FAST. I FEEL LIKE THE QUALITY OF WINDSHIELD IS SO LOW THAT EVEN WITH A SMALL ROCK IT STARTS CRACKING . AT LEAST IT SHOULD STAY LIKE A CHIP IN THE BEGINNING.

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