NHTSA Complaint #11228351 — 2013 JEEP COMPASS

I WAS DRIVING MY VEHICLE AT THE SPEED LIMIT (60-65 ON FREEWAY) THE TACHOMETER SOARED TO ABOUT 3500AND THE VEHICLE MADE A NOISE. IT LOST ALL POWER AND I HAD NO CONTROL. I ALMOST HIT ANOTHER MOTORIST TRYING TO GET OFF THE FREEWAY. WHEN I TURNED LEFT OR TRIED TO AT THE TOP OF THE EXIT THE VEHICLE WOULDN'T MOVE THAT'S WHEN THE TRANSMISSION TEMP INDICATOR LIGHT CAME ON. I FINALLY TURNED LEFT AND THE VEHICLE TRAVELED ABOUT 2-5 MPH. I STOPPED AT A GAS STATION AND LOOKED THE LIGHT UP IN THE OWNERS MANUAL. ACCORDING TO THE MANUAL IF YOU PUT THE VEHICLE IN NEUTRAL AND IDLE FOR A BIT THE LIGHT WILL GO OFF. WE DID SO AND THEN DROVE AROUND A BIT SENDING IT STILL WASN'T RIGHT WE THEN WENT TO A SERVICE STATION WHO PUT TRANNY FLUID IN IT. AND WE CONTINUED TO DRIVE HOME. ABOUT 3 HRS LATER, THE VEHICLE TACHOMETER STARTED TO CLIMB AGAIN. WE PULLED OVER AGAIN OFF THE FREEWAY IN SAFE LOCATION. I CALLED EMERGENCY ROADSIDE ASSISTANCE. VEHICLE WAS TOWED TO JEEP CHRYSLER DEALERSHIP. ONCE THE DEALERSHIP HAD TIME TO INSPECT THE VEHICLE I WAS TOLD THE CVT TRANSMISSION WAS RUINED. THIS IS THE FIRST TIME WE TOOK THIS VEHICLE ANYWHERE FURTHER THAN 20 MINS FROM HOME! THIS TRANSMISSION IS A KNOWN PROBLEM AS THE WARRANTY MANUAL STIPULATED. IT'S UNSAFE AS AND MY FAMILY LOST POWER AND ALMOST HIT A CAR WITHOUT ANY WARNINGS. I'VE CALLED CHRYSLER AND THEY WON'T DO ANYTHING ABOUT THIS ISSUE. ON THIS PARTICULAR DAY WE WERE IN HILLY SOUTHERN OHIO ON A HOT DAY. SERIOUSLY HOW IS IT FAIR OR EVEN LEGAL TO SELL SUCH A VEHICLE THAT WON'T STAND UP TO TYPICAL DRIVING CONDITIONS WITHOUT THREATENING MY LIFE? THIS TRANNY IS JUNK IT'S ALL OVER THE INTERNET. THE DEALER WE GOT OUR RENTAL CAR FROM SAID HE WOULDN'T BUY THEM OR SELL THEM BECAUSE THEY ARE A MECHANICAL DEFECT. I WANT THIS THING RECALLED BEFORE IT FAILS SOMEONE ELSE AND SOMEONE DIES IN THE ACCIDENT AS I ALMOST DID. 06/25/2019