NHTSA Complaint #11228261 — 2014 TOYOTA AVALON

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11228261
Vehicle	2014 TOYOTA AVALON
Component	ELECTRICAL SYSTEM
Date of Incident	June 28, 2019
Date Filed	June 28, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

2014 AVALON HYBRID - AIR CONDITIONING BLOWER SWITCH/MOTOR NEED REPLACEMENT. TOTAL COST $980.00. NOT COVERED UNDER TOYOTA WARRANTY OR ADDITL WARRANTY. SERVICE TECHNICIAN STATED THIS IS REAR FOR TOYOTA - BUT DID NOT OFFER ANY ASSISTANCE. THE AIR CONDITIONER WORKS WHEN THE CAR IS MOVING , WHEN IT STOPS IT BLOWS OUT HOT AIR.. THIS IS VERY UNCOMFORTABLE WHEN LIVING IN FLORIDA WITH THE AVERAGE TEMP 99 DEGREES AND UP. THIS IS MY FIRST TIME IN 50+ YEARS REPLACING A BLOWER MOTOR FOR AN AIR CONDITIONER IN MY CAR-I THOUGHT TOYOTA WAS THE BEST OF CARS. I AM VERY MUCH DISAPPOINTED. FRUSTRATED CONSUMER,

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