NHTSA Complaint #11223159 — 2016 GMC ACADIA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11223159
Vehicle	2016 GMC ACADIA
Component	STEERING
Date of Incident	June 22, 2019
Date Filed	June 28, 2019
Mileage	53,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2016 GMC ACADIA. WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER THE FAILURE, THE CONTACT NOTICED MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT WAS LATER TOWED TO MARCHANT CHEVROLET (LOCATED AT 5700 SAVANNAH HWY, RAVENEL, SC 29470, (843) 722-8208). THE DEALER DIAGNOSED THAT THE SERPENTINE BELT, AIR COMPRESSOR, AND FREON NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,200.

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