NHTSA Complaint #11223008 — 2013 KIA OPTIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11223008
Vehicle	2013 KIA OPTIMA
Component	STEERING
Date of Incident	June 18, 2019
Date Filed	June 27, 2019
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

THERE IS A SMALL RUBBER-LIKE COUPLING IN THE STEERING MECHANISM. IT FAILED AND PRODUCED ABOUT A QUARTER TURN OF SLACK IN THE STEERING WHEEL. IN READING TO ONLINE POSTS IT APPEARS THAT FAILURE IS COMMON. THE PARTS TECHNICIAN AT THE KIA DEALERSHIP DIDN'T NEED TO LOOK UP THE PART NUMBER...HE JUST REACHED IN A DRAWER NEARBY AND PULLED A NEW ONE OUT. THE PROBLEM CHANGED FROM A OCCASIONAL CLICK TO VERY SLOPPY STEERING WHILE DRIVING ON A 2 MILE STRETCH OF RUTTED ROAD AT APPROXIMATELY 10 MPH.. I HAVE ATTACHED A PICTURE OF THE FAILED PART AND ONE OF THE NEW PART.

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