NHTSA Complaint #11222780 — 2014 SUBARU FORESTER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11222780
Vehicle 2014 SUBARU FORESTER
Component SUSPENSION
Date of Incident
Date Filed
Mileage 68,585 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I HAVE KEPT UP WITH MY CAR AND SERVICED IT WHEN SUGGESTED. I TOOK MY 2014 FORRESTER IN FOR A 67.5K MILE CHECK AND WAS TOLD THAT BOTH REAR SPRING COILS BROKE OFF WHILE ON THE LIFT. WHEN SHOWN THE BROKEN COIL, THE PLASTIC WAS DETERIORATED AND THE COIL RUSTED THROUGH. THIS IS MY 5TH SUBARU, THE 4 OLDER MODELS HAVE HAD WELL OVER 150K MILES - TWO ARE STILL ON THE ROAD, AND NONE HAVE HAD THIS ISSUE. I ALSO FIND IT STRANGE THAT THE DEALERSHIP QUICKLY OFFERED TO REPLACE THEM "UNDER WARRANTY" WHEN MY CAR IS ALREADY OUT OF WARRANTY. ALMOST LIKE THEY ARE TRYING TO COVER UP SOMETHING. I HAVE SEEN OTHER REPORTS OF THIS LISTED AND WANTED TO FURTHER VERIFY THIS ISSUE. THANK YOU.

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