NHTSA Complaint #11222763 — 2008 DODGE AVENGER

TL* THE CONTACT OWNS A 2008 DODGE AVENGER. THE CONTACT STATED THAT RIVERDALE CHRYSLER JEEP DODGE RAM (5869 BROADWAY, THE BRONX, NY 10463, (718) 548-2800) FAILED TO SUCCESSFULLY REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 08V152000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE SEAL FOR THE TPMS WIRES WAS NOT REMEDIED AND WERE CORRODED. ALSO, THE VEHICLE WAS INADVERTENTLY GOING INTO LIMP MODE, WHICH INCREASED THE RISK OF A POTENTIAL CRASH AS THE VEHICLE FAILED TO ACCELERATE. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE. AFTERWARDS, THE SAME DEALER WAS CONTACTED AND STATED THAT THEY WERE NOT REQUIRED TO SERVICE THE VEHICLE BECAUSE THE RECALL REMEDY WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED BY AN INDEPENDENT MECHANIC AS WELL AS THE CORRODED WIRES. THE MANUFACTURER WAS NOTIFIED THAT THE REMEDY FAILED FOR THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF CONSUMER STATED DEFECTIVE WIRING ELECTRICAL HARNESS! CAR DOES NOT SHIFT OUT OF 1ST GEAR. CHRYSLER TAPED OVER THE CORRODED WIRING THEY DID NOT REPLACE IT. THEY DISCONTINED THE HARNESS, THEREFORE CAR IS INOPERABLE WITHOUT IT. CONSUMER REPLACED THE TRANSMISSION AND SOLONOID PACK. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB