NHTSA Complaint #11222714 — 2014 DODGE AVENGER STRUCTURE:BODY

Complaint Details

ODI Number	11222714
Vehicle	2014 DODGE AVENGER
Component	STRUCTURE:BODY
Date of Incident	June 12, 2019
Date Filed	June 26, 2019
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED THAT THE UPHOLSTERY ON THE FRONT PASSENGER DOOR PULLED BACK. THE CONTACT GLUED THE FABRIC BACK BY HIMSELF, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE THREE CLIMATE CONTROL BUTTONS IN THE VEHICLE WERE ABOUT TO DETACH. THE CONTACT NOTICED THAT THE PLASTIC AROUND THE BUTTONS WAS MELTED AND CAUSED THE BUTTONS TO BECOME LOOSE. THE VEHICLE WAS TAKEN TO FREELAND CHRYSLER DODGE JEEP RAM (615-270-8499. LOCATED AT 5800 CROSSINGS BLVD, ANTIOCH, TN 37013) WHERE THE TECHNICIAN STATED THAT THE UPHOLSTERY FAILURE WAS A KNOWN ISSUE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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