NHTSA Complaint #11222534 — 2019 RAM 1500

DRIVING AT 70MPH THE TRUCK WITHOUT WARNING WENT TO IDLE WITH CLICKING SOUND TOWED TO DEALER SAID NOTHING WRONG IT WAS BAD FUEL NOT TRUE FUEL WAS FRESH. TALKED TO CHRYSLER CUSTOMER SERVICE TOLD NOT AWARE OF PROBLEM. I KNOW THIS IS NOT TRUE TALKED TO OTHER RAM OWNERS HAD SAME PROBLEM. THE PROBLEM IS WHEN IT HAPPENS YOU SHUT THE TRUCK OFF AND RESTART IT, IT ACTS NORMAL. THERE IS SOME BUG IN THEIR SYSTEM THAT IS CAUSING THIS SHUT DOWN NO ONE CAN FIND IT I HAVE HEARD THEY HAVE HAD THE SAME PROBLEM WITH SOME OF THEIR VEHICLES. BEFORE SOMEONE GETS KILLED THESE VEHICLE SHOULD BE TAKEN OFF THE ROAD UNTIL THE BUG IS FOUND. I NEARLY GOT MYSELF AND OTHERS KILLED ON THE FREEWAY. I HAVE TALKED TO THE DEALER AND CHRYSLER CUSTOMER SERVICE THEY WILL NOT ACKNOWLEDGE THE PROBLEM EXISTS THEY WILL BLAME FUEL OR ANYTHING. MY TRUCK IS A 2019 AT THE TIME OF THE SHUTDOWN THERE WAS 600 MILES ON THE TRUCK. FOR NOW THE TRUCK IS SITTING UNTIL I GET SOME ANSWERS. I KNOW THERE ARE OTHERS HAVING THE SAME PROBLEM AND NEED HELP OR THE PROPER REPAIR MADE WE THE PUBLIC SHOULD NOT BE THE TEST DRIVERS RISKING OUR LIVES FOR FCA.