NHTSA Complaint #11222219 — 2016 HONDA CIVIC

AS I DROVE THE CAR OFF THE LOT THEY TRIED TO SAY IT ''TWAS BAD TIRES THEY REPLACED IT WHEN IT WAS REALLY THE WHEEL BEARINGS. AND I'M IN FINANCE WITH NO BACKGROUND IN CAR MECHANICS AND I KNEW THERE WAS SOMETHING WRONG AS SOON AS I DROVE OF THE LOT. AND THEN THEY TRIED TO SAY WHO WOULD HAVE KNOWN BUT SEVERAL OF MY FRIENDS AND MECHANICS SAID IT WASN'T OBVIOUS SO THEY FIXED IT. I THEN TOLD THEM BEFOREHAND I GOT THE VEHICLE PURCHASED THAT I REQUIRED A STATE INSPECTION TO MAKE SURE IT FELL UNDER THE INSPECTION RULES OF TEXAS AND THEY SWORE AND SIGNED OFF ON PAPERWORK THAT THIS WAS DONE ON TWO SEPARATE WORK FORMS. WELL WHILE I WAS DRIVING I WAS RAN OFF THE ROAD AS MY HORN DIDN'T FUNCTION AT ALL AFTER THEY HAD SWORN THEY HAD DONE TWO INSPECTIONS AT THIS POINT AND I HAVE THE PAPERWORK TO PROVE IT. I COULD HAVE LOST MY LIFE IN AN ACCIDENT IF I HAD NO DROVE OFF IN THE SHOULDER AND THE. I COME BACK TO THE DEALERSHIP AND THEY TRY TO SAY IT WASN'T THEM AND THAT IT COULD HAVE STOPPED WORKING ON ITS OWN WHICH I FIND VERY SUSPICIOUS. THEY THEN THREATENED TO NOT FIX MY CAR WHEN I SAID THREE NEEDED TO TAKE THE CAR BACK AS THEY ARE NOT LIVING UP TO THE STANDARDS SET DORTRH. I ALSO HAD THE CAR STEREO AND ELECTRONICS GO WILD AND THEY WOULDN'T STOP URNINF ON MUSIC AND TURNING IT TO MAX VOLUME AND IT WOULDN'T STOP TIL I SHUT THE CAR OF WHIC IS SUPER DISTRACTING WHEN I'M TRYING TO DRIVE.