NHTSA Complaint #11222093 — 2013 HONDA ACCORD

TL* THE CONTACT OWNS A 2013 HONDA ACCORD. AFTER STARTING THE VEHICLE, THE TRACTION CONTROL AND POWER STEERING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WETZEL HONDA (3505 CHESTER BLVD, RICHMOND, IN) WHERE A STEERING SERVICE UPDATE WAS PERFORMED PER AN EXTENDED WARRANTY PROGRAM. AFTER RETRIEVING THE VEHICLE FROM THE DEALER, THE POWER STEERING IMMEDIATELY MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.