NHTSA Complaint #11222063 — 2014 FORD EXPLORER

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11222063
Vehicle 2014 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 100,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

VEHICLE STEERING ASSIST MALFUNCTION LIGHT CAME ON AND I LOST ALL STEERING CAPABILITIES. I AM A 220 POUND MAN THAT HAD TO STRUGGLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. THE STEERING WHEEL LITERALLY LOCKED IN THE POSITION IT WAS IN. MY WIFE COMPLAINED ABOUT THIS PROBLEM EARLIER IN THE DAY. THANK GOD SHE WAS ABLE TO PULL TO THE SIDE OF THE ROAD. STEERING ASSIST MALFUNCTION LIGHT APPEARED AND JUST AS QUICK AS THIS LIGHT CAME ON, WE LOST ALL STEERING. EXTREMELY DANGEROUS CONDITION!!! I HAVE PARKED THE SUV IN THE GARAGE AND HAVE NOT USED IT SINCE. FORD ACKNOWLEDGES THIS PROBLEM IN THE 2011-2013 AND 2015-2017 VEHICLES. IT'S OBVIOUSLY AN ISSUE FROM 2011-2017. WHY WAS 2014 EXCLUDED FROM THIS RECALL?

Related Complaints for the 2014 FORD EXPLORER

Other STEERING Complaints

#11716311 The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wh...
#11713124 Power Steering stopped working. Error messages shown are "Power Steering Assist Fault" and "Service AdvanceTrac"
#11701781 All my dash lights turn off u can drive it but all my dash light is off the abs light its on
#11699419 The contact owns a 2014 Ford Explorer. The contact stated that while driving approximately 25 MPH and turning to the ...
#11698841 Loss of steering. Driving down the road the my completely locks up while in drive. Was told it was faulty rack and pi...

Recent Complaints for the 2014 FORD EXPLORER

#11719074 STRUCTURE The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger’s...
#11718830 STRUCTURE The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11718587 STRUCTURE The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11717080 POWER TRAIN PTU failure, due to no maintenance service recommended for PTU, PTU failure has been a ongoing issue due to the posit...
#11717080 UNKNOWN OR OTHER PTU failure, due to no maintenance service recommended for PTU, PTU failure has been a ongoing issue due to the posit...
Check any vehicle history by VIN - Free vehicle history report