NHTSA Complaint #11222063 — 2014 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11222063 |
| Vehicle | 2014 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 100,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
VEHICLE STEERING ASSIST MALFUNCTION LIGHT CAME ON AND I LOST ALL STEERING CAPABILITIES. I AM A 220 POUND MAN THAT HAD TO STRUGGLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. THE STEERING WHEEL LITERALLY LOCKED IN THE POSITION IT WAS IN. MY WIFE COMPLAINED ABOUT THIS PROBLEM EARLIER IN THE DAY. THANK GOD SHE WAS ABLE TO PULL TO THE SIDE OF THE ROAD. STEERING ASSIST MALFUNCTION LIGHT APPEARED AND JUST AS QUICK AS THIS LIGHT CAME ON, WE LOST ALL STEERING. EXTREMELY DANGEROUS CONDITION!!! I HAVE PARKED THE SUV IN THE GARAGE AND HAVE NOT USED IT SINCE. FORD ACKNOWLEDGES THIS PROBLEM IN THE 2011-2013 AND 2015-2017 VEHICLES. IT'S OBVIOUSLY AN ISSUE FROM 2011-2017. WHY WAS 2014 EXCLUDED FROM THIS RECALL?
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