NHTSA Complaint #11221666 — 2011 CHEVROLET TRAVERSE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11221666 |
| Vehicle | 2011 CHEVROLET TRAVERSE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 88,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
LESS THEN A YEAR AGO THE BATTERY GAUGE STARTED DIPPING BELOW 14V TO 12V PERIODICALLY WHILE DRIVING. WHEN GETTING OFF THE HIGHWAY ONE DAY(BATTER GAGUE DID NOT DIP) AND COMING TO A LIGHT ON A 2 LANE SMALLER MAJOR ROAD THE LIGHTS ALL CAME ON CHECK ENGINE, STABILITRAK, BATTERY, ETC AND THE CAR SHUT DOWN. FORTUNATELY, MY HUSBAND WAS ABLE TO CRUISE THROUGH THE LIGHT AND SOMEHOW EVERYONE WAS OUT OF HIS WAY SO HE COULD COME TO A STOP O THE SIDE OF A ROAD THAT THE SPEED LIMIT IS 50 ON. THE WINDOWS WERE OPEN COULDN'T DO ANYTHING. TOW CAME OUT AND HIS JUMPERS WERE ZAPPED. TRIED AGAIN AND WAS ABLE TO GET INTO N SO COULD BE FLAT-BEDDED TO THE MECHANIC. THE ALTERNATOR WAS FRIED, AND FRIED BATTERY AND MESSED UP AC. REPLACED ALT AND BATTERY AND OTHER PARTS THAT WERE FRIED. LESS THAN 6 MONTHS LATER BATTERY STARTED DIPPING REALLY LOW AND SO WE HAD THE CAR CHECKED SEVERAL TIMES AND NOTHING SEEMED WRONG. NOW WE'RE 10 MONTHS IN AND HAD TO REPLACE ALT. AGAIN AND WITHIN A WEEK (TODAY) BATTERY STARTED DIPPING TO 12V AGAIN. THIS IS WHILE DRIVING AND HAPPENS ABOUT 20 MINUTES OR SO INTO DRIVE. I DRIVE ON MAJOR HIGHWAYS AND HAVE MY CHILDREN IN THE CAR THE MAJORITY OF THE TIME. THIS IS DANGEROUS AND SEEMS TO BE A RECURRENT PROBLEM ON TONS OF THESE CARS. IF THE CAR DIES AGAIN, THANKFULLY THE STARS ALIGNED AND MY HUSBAND WAS ABLE TO AT LEAST PULL TO THE SIDE OF THE ROAD, WE MAY NOT BE SO LUCKY. OF COURSE, THE CAR IS OUT OF WARRANTY NOW TOO SO HOW IS IT THAT ALL THESE PEOPLE, INCLUDING US, WILL BE ASKED TO SHELL OUT TONS OF MONEY TO FIX A COMMON ISSUE THAT NEEDS TO BE TAKEN CARE OF SO PEOPLE DON'T DIE! THIS IS NOT SIMPLY A MAINTENANCE ISSUE.
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