NHTSA Complaint #11221292 — 2017 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11221292
Vehicle	2017 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	June 16, 2019
Date Filed	June 19, 2019
Mileage	63,579 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHEN PULLING OUT ONTO A BUSY HIGHWAY, THE CHECK ENGINE LIGHT AND SAFETY INFORMATION NOTIFICATION POPPED UP STATING THE ENGINE WAS AT AN UNSAFE TEMPERATURE AND TO SAFELY PARK RIGHT AWAY. THE ENGINE THEN BEGAN TO STUTTER AND SHUT DOWN WITHIN SECONDS. THE CAR HAD JUST BEEN STARTED ONLY MINUTES BEFORE AND THE ENGINE TEMPERATURE WAS NOT HOT. WE ADDED COOLANT TO THE "MAX" AND THE CAR CRANKED UP AND RAN OKAY. THE NEXT MORNING, UPON STARTING THE CAR THE SAFETY NOTIFICATION POPPED UP IN THE DASHBOARD IMMEDIATELY AND THE ENGINE DID THE SAME THING. AFTER RESEARCH AND SPEAKING WITH OUR MECHANIC, WE BELIEVE THE COOLANT TEMPERATURE SENSOR IS BAD.

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