NHTSA Complaint #11221288 — 2019 GMC SIERRA 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11221288
Vehicle 2019 GMC SIERRA 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 120 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

PICKED UP MY 2019 SIERRA AT4. I DROVE IT OFF THE LOT, GOT ABOUT 3 MILES. STOPPED TO GET MYSELF A CUP OF COFFEE. GOT BACK INTO THE TRUCK, STARTED IT AND THE CHECK ENGINE LIGHT CAME ON, THE BRAKE SYSTEM FAILURE, THE ABS LIGHT, TRACTION CONTROL ETC. CALLED THE DEALER AND WAS TOLD TO BRING IT BACK. (MIND YOU, I'VE ONLY ACTUALLY OWNED THE 63K TRUCK FOR AN HOUR) I BRING THE TRUCK BACK, THEY TAKE IT IN FOR ABOUT 20 MINS AND THEN THE MECHANIC TAKES THE CAR FOR A TEST DRIVE. HE'S GONNA ABOUT 15 MINUTES OR SO, COMES BACK AND SAYS THE TRUCK IS GOOD. THEY FIXED A RECALL RECENTLY BUT NEVER "RESET THE COMPUTER" HE SAYS "YOU'RE GOOD TO GO" I DRIVE THE 30 MINUTES HOME, PULL UP TO THE HOUSE, TURN THE TRUCK OFF. GO INSIDE TO GET MY LITTLE ONES BECAUSE THEY WANT TO GO FOR A RIDE IN DADDY'S NEW TRUCK.. WE GO OUTSIDE, I START THE TRUCK, AND IT'S THE SAME THING THESE ARE THE CODES THAT CAME UP. IT HAS BEEN BACK TO THE DEALER 3 TIMES AND THEY HAVEM'T FOUND ANY ISSUE. THIS IS DANGEROUS AND SOMETHING NEEDS TO BE DONE. SERVICE ESC SERVICE TRAILER BRAKE BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED STEERING ASSIST REDUCED DRIVE WITH CARE

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