NHTSA Complaint #11221238 — 1995 FORD F-150

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE issue reported to NHTSA

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Complaint Details

ODI Number	11221238
Vehicle	1995 FORD F-150
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Date of Incident	March 1, 2019
Date Filed	June 19, 2019
Mileage	121,423 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TL* THE CONTACT OWNS A 1995 FORD F-150. WHILE DRIVING 15 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND SAW SMOKE COMING FROM THE PASSENGER SIDE VENT. THE CONTACT OPENED THE WINDOWS AND CONTINUED TO DRIVE TO HIS DESTINATION. THE CONTACT WAS ABLE TO PARK THE VEHICLE SAFELY. WHEN THE CONTACT ATTEMPTED TO DRIVE TO A DEALER, THE FAILURE RECURRED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO MOCK FORD SALES (LOCATED AT 913 SE 6TH ST, GRANTS PASS, OR 97526, (541) 476-6656) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE HEATER CORE WAS PREVIOUSLY REPLACED AND CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,423.

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