NHTSA Complaint #11221204 — 2012 FORD MUSTANG

FYI I CAN NOT INCLUDE THE TOP/ROOF DUE TO IT WONT ALLOW ME TO INPUT THE CHECK MARK) I BAUGHT THIS MUSTANG IN JUNE 2012,USED FROM FORD HERE IN SIOUX FALLS SD, SINCE THAT TIME I HAVE ASKED ABOUT THE TOP ABOUT THE CLUNKING AND IF THEY WOULD NOTIFY ME IF ANY RECALLS. THEY ONLY SENT ONE FOR THE PASSENGER AIR BAG , UNTIL THIS WEEK WHEN I RECEIVED A SECOND NOTICE FOR THE TAKATA AIR BAGS FROM THE DAY I TOOK HER OFF THE LOT. I WANTED TO KNOW WHY MY FRONT END SUSPENSION IS MAKING A CLUNKING SOUND IN FRONT AND IT'S BEEN THERE SINCE THE FIRST DAY, I EVEN HAD HER LOOKED AT TO MAKE SURE SHE WASN'T DAMAGED, WITHIN MINUTES THEY CAME BACK AND SAID SHE'S FINE NO PROBLEMS AND WHY MY TRANSMISSION DOES NOT WANT TO SHIFT TO HIGHER GEARS FROM 1ST THRU OVERDRIVE, SHE BOGS DOWN LIKE THERE ISNT ANY FUEL GETTING TO HER ENGINE AND SHE DOESN'T SHIFT THROUGH THE GEARS PROPERLY, IF I HAD RECIEVED THE RECALLS IT WOULD OF BEEN IN IMMEDIATELY. MY TOP LEAKS WATER WHEN WASHED SO IT CAN CAUSE DAMAGE ON THE INSIDE ESPECIALLY THE DOOR ELECTRICAL SYSTEMS, YET FORD REFUSED TO HAVE THE TOP REDONE SINCE THEY FEEL IT'S JUST NORMAL WEAR YET ITS HAPPENED SINCE THE FIRST TIME I HAD TO WASH HER. I'M STARTING TO THINK THINK FORD HAS TAKEN ADVANTAGE OF ME IN THIS CASE AS I STILL CAN NOT GET ANY UPDATED INFORMATION ON MY CAR AND IF I CAN EITHER GET THE WORK DONE OR THE VEHICLE REPLACED, MIND YOU I STILL OWE ON HER AND TO BE HONEST I DO NOT WANT A TRADE IN , I'D RATHER FORD FIX THESE ISSUES AND WRITE OFF THE REMAINING DEBT DUE TO NEGLIGENCE FOR NOT ADVISING ME OF THESE RECALLS IN A TIMELY MANNER AND FOR BIT FIXING THE ISSUES WHEN THE RECALLS CAME OUT . IT'S QUITE FRUSTRATING TO KNOW I'VE PAID OVER 20000 FOR A CAR THAT THEY ARE WILLFULLY NEGLECTING TO FIX AND YET I'M TO BE LIABLE FOR THE DEBT NO MATTER THE POSSIBLITY THAT THEY ARE NEGLIGENT AND DISMISSIVE OF MY CLAIMS.