NHTSA Complaint #11221160 — 2013 CHEVROLET EXPRESS CUTAWAY
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11221160 |
| Vehicle | 2013 CHEVROLET EXPRESS CUTAWAY |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 20,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS CUTAWAY. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKE LINES HAD EXTENSIVE RUST, CORROSION, HOLES, AND WERE FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO BERGER CHEVROLET (2525 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 949-5200) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER HAD NOT ISSUED ANY BRAKE SYSTEM RECALLS; HOWEVER, ONE TECHNICAL SERVICE BULLETIN FOR THE BRAKES WAS ISSUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.