NHTSA Complaint #11221077 — 2008 BUICK LUCERNE

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH NO WARNING. THE VEHICLE WAS UNABLE TO RESTART AND TOWED TO A TRUCK STOP. THE CONTACT STATED THAT UPON INVESTIGATING THE FAILURE, DISCOVERED THAT THE FUEL PUMP RELAY WAS MELTED AND BURNT. THE CONTACT STATED THAT PRIOR TO THE DISCOVERY NO SMOKE OR FIRE WAS NOTICED UNDER THE REAR SEAT WHERE THE FUEL PUMP RELAY WAS LOCATED IN THE FUSE BOX. THE CONTACT STATED HE PURCHASED AND REPLACED THE PART HIMSELF. THE VEHICLE WAS ABLE TO START AND THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.