NHTSA Complaint #11221015 — 2012 DODGE CHARGER POLICE

TL* THE CONTACT OWNED A 2012 DODGE CHARGER POLICE VEHICLE. WHILE PARKED AT A GAS STATION, SHE SAW SMOKE COMING FROM THE HOOD. THE CONTACT STATED SHE TRIED TO OPEN THE HOOD BUT THE LATCH WAS MELTED AND FAILED TO OPEN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE CONTACT MENTIONED THAT THE ENTIRE FRONT END OF THE VEHICLE WAS DAMAGED DUE TO THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A RESIDENCE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO UNKNOWN LOCAL DEALER, WHERE IT WAS INVESTIGATED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED AS OF YET. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 120,000.