NHTSA Complaint #11221011 — 2004 SATURN ION

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN WITHOUT POWER STEERING ABILITY TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED SCHUMACHER CHEVROLET OF DENVILLE (LOCATED AT 281 US-46 E, DENVILLE, NJ 07834, (973) 644-7584) TO SCHEDULE AN APPOINTMENT AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,800.