NHTSA Complaint #11220973 — 2010 ACURA ZDX AIR BAGS

Complaint Details

ODI Number	11220973
Vehicle	2010 ACURA ZDX
Component	AIR BAGS
Date of Incident	June 12, 2019
Date Filed	June 18, 2019
Mileage	112,913 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL* THE CONTACT OWNED A 2010 ACURA ZDX. THE CONTACT STATED THAT WHILE IN AN UNDERGROUND PARKING GARAGE ON THE SECOND LEVEL AND ATTEMPTING TO PARK WITH THE BRAKE PEDAL APPLIED, THE VEHICLE UNINTENDED ACCELERATED RAPIDLY CAUSING IT TO CRASH INTO A CEMENT WALL. THE DRIVERS SIDE STEERING WHEEL AIR BAG PARTIALLY DEPLOYED WITH FORCE AS A GRAY SUBSTANCE EMITTED. THE DRIVER SUSTAINED BACK PAINS, NECK PAINS, BURN MARKS TO THE BODY, RIGHT LEG, ARM AND HAND PAINS WHICH REQUIRED FURTHER MEDICAL TREATMENT. THE SUBSTANCE CAUSED PROBLEMS WITH A SORE THROAT. AN INCIDENT REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A DEALER (KING ACURA: 1687 MONTGOMERY HWY, HOOVER, AL 35216, 1-(888) 468-0553) WHERE IT WAS DEEMED AS A TOTAL LOSS. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE OWNER WAS WAITING TO DETERMINE A RESPONSE TO INVESTIGATE THE CAUSE OF THE CRASH. IN ADDITION, THE CONTACT MENTIONED THAT PRIOR TO THE CRASH THE ENGINE OIL LOW WARNING LIGHT ILLUMINATED AND AN UNKNOWN RECALL RELATED TO THE FAILURE WAS RECEIVED FOR OIL CONSUMPTION. THE APPROXIMATE FAILURE MILEAGE WAS 112,913.

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