NHTSA Complaint #11220833 — 2018 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11220833
Vehicle 2018 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 7,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

WHILE DRIVING MY 2018 MALIBU WITH ONLY 7500 MILES ON IT, THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE CAR HAD NO POWER AND I ALMOST WAS IN A CRASH WITH ANOTHER VEHICLE. A LOT OF LIGHTS CAME ON THE DASHBOARD AND THE GAUGES WENT TO ZERO. AN ERROR MESSAGE DISPLAYED THAT SAID SOMETHING LIKE ENGINE POWER REDUCED AND THE CHECK ENGINE LIGHT CAME ON. THE GAS GAUGE AND OTHERS ACTED LIKE THE CAR WAS SHUT OFF. THIS IS VERY DANGEROUS FOR ME AND MY FAMILY AS TRAFFIC IN THE NORTHERN VIRGINIA AREA IS VERY HEAVY. I PULLED TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I TRIED TO RESTART IT AND IT WOULD NOT RESTART FOR 10 MINUTES. WHEN IT DID RESTART THE CHECK ENGINE LIGHT WAS STILL ON AND THE CAR STILL HAD VERY LIMITED POWER. THIS NEEDS FIXED ASAP. IT IS CURRENTLY AT THE DEALER WHERE I BOUGHT IT FROM IN NOVEMBER OF 2018. I TOLD THEM ABOUT THE POWER PROBLEM WHEN I HAD THE FIRST SERVICE OIL CHANGE DONE AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. I BOUGHT A NEW CAR SO THAT I WOULDN'T HAVE ANY PROBLEMS AND NOW I HAVE TO DEAL WITH THIS PRODUCT THAT NO ONE WANTS TO FIX. PLEASE FIND A SOLUTION TO THIS PROBLEM AS IT IS LIFE THREATENING.

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