NHTSA Complaint #11220703 — 2012 NISSAN JUKE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11220703
Vehicle 2012 NISSAN JUKE
Component ENGINE
Date of Incident
Date Filed
Mileage 58,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT PULLED OFF THE ROAD AND PARKED THE VEHICLE. BEFORE TURNING OFF THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO WALSER NISSAN WAYZATA (LOCATED AT 15906 WAYZATA BLVD, WAYZATA, MN 55391, (612) 426-6995) WHERE IT WAS DIAGNOSED THAT THE ENGINE, TURBO, MULTIPLE FLUIDS, TIMING CHAIN, AND BALANCE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

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