NHTSA Complaint #11220575 — 2009 KIA SEDONA

TL* THE CONTACT OWNS A 2009 KIA SEDONA. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE TECHNICIAN STATED THAT THE CONTROL ARM WAS RUSTED AND THAT THE VEHICLE WOULD BARELY PASS THE INSPECTION. IN 2017, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SUNBURY MOTORS KIA (570-286-7746, LOCATED AT 2030 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870) WHERE IT WAS DIAGNOSED THAT THERE WAS RUST ON THE CONTROL ARM, BUT NOT ENOUGH FOR A REPLACEMENT. THE TECHNICIAN APPLIED AN UNDERCOATING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER DID WHAT WAS NEEDED AT THE TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *TT CONSUMER STATED KIA REFUSES TO REPLACE THE CONTROL ARM BECAUSE THEY SAY THE UNDERCOATING IS ALL THEY ARE REQUIRED TO DO.*JB