NHTSA Complaint #11220353 — 2008 HYUNDAI VERACRUZ

MY OIL LIGHT CAME ON--GLOWING FAINTLY RATHER THAN BEING FULLY LIT. THE OIL LEVEL SEEMED DOWN A TAD SO I ADDED A QUART. LIGHT WENT OFF. CAR SAT FOR A DAY. WHEN I STARTED IT UP, IT SEEMED FINE. NO WARNING LIGHTS.I DROVE ONTO THE HIGHWAY. 20 MILES INTO MY TRIP THE OIL LIGHT FAINTLY GLOWED. SO I STOPPED. I STARTED THE CAR UP AGAIN & THINGS INITIALLY APPEARED FINE. THE OIL LIGHT WAS OFF. BUT BEFORE I TRAVELED EVEN 1/8 OF A MILE OIL LIGHT & CHECK ENGINE LIGHT CAME ON. AT THE SAME TIME THE WARNING LIGHTS CAME ON, I COULD NO LONGER (EASILY) STEER THE CAR. I'D LOST THE POWER STEERING. THE CAR HAD NOT STALLED. WITH CONSIDERABLE EFFORT I GOT THE CAR TO THE SIDE OF THE ROAD. I HAD THE CAR TOWED TO A SERVICE STATION. THE SERVICE STATION SAID I NEEDED A NEW ENGINE. 1 YEAR AGO--CAR HAS YET TO BE FIXED. THEY WON'T TELL ME IF THEY'LL PAY COST OF REPAIR IF THEY DETERMINE THE ENGINE DAMAGE WAS DUE TO RECALL-RELATED PROBLEMS. THE COST OF HAVING CAR TOWED TO HYUNDAI DEALERSHIP & DIAGNOSTIC WORK IS TOO HIGH. AS THEY REFUSE TO TELL ME WHAT WOULD BE COVERED IF DAMAGE WERE DUE TO THE RECALL ISSUE, IT IS POINTLESS TO PAY TO HAVE IT TOWED AND EVALUATED. THEY NEED TO TELL ME IF THEY WOULD COVER COSTS IF THEY IT IS RECALL RELATED DAMAGE. THEY WON'T ANSWER THAT BASIC QUESTION. IT WON'T BE REPAIRED UNTIL THEY DO.IT'S BEEN A YEAR SINCE I HAD THE ORIGINAL ARGUMENTS WITH THEM. HYUNDAI NEEDS TO ANSWER A BASIC QUESTION: IN THE EVENT THAT THE FAULTY PARTS RELATED TO THE RECALL HARMED AN ENGINE WITH 170000, WILL THEY PAY FOR ENGINE REPAIRS-YES OR NO. THAT DOES NOT EVEN REQUIRE THEY LOOK AT THE CAR. IF THE ANSWER IS "NO" I WOULD NOT SPEND MONEY TO HAVE IT LOOKED AT BY THE DEALERSHIP AS THEY HAVE CHARGED ME BEFORE FOR WORK THAT WAS DUE TO ANOTHER RECALL.I HAD TO REFUSE TO PAY AND WRANGLE WITH THEM IN ORDER FOR THEM TO RELEASE THE CAR WITHOUT CHARGING ME FOR THE COST OF RECALL RELATED REPAIRS.