NHTSA Complaint #11220047 — 2011 HYUNDAI SONATA HYBRID

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO DECELERATE AND FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT PARKED THE VEHICLE ONTO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED COOLANT LEAKING. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED ORR AUTO MALL RUSSELLVILLE (LOCATED AT 3115 E MAIN ST, RUSSELLVILLE, AR 72802, (877) 742-3331) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,000.