NHTSA Complaint #11219983 — 2017 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11219983
Vehicle	2017 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	October 19, 2018
Date Filed	June 14, 2019
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING BETWEEN 35-75 MPH, "SERVICE SHIFTER" APPEARED ON THE INSTRUMENT PANEL AND ALL OF THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE TRAILER HITCH AND ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS TOWED TO LITHIA DODGE RAM (301 N. EARL RUDDER FWY, BRYAN TX 77802) WHERE IT WAS DIAGNOSED THAT ONE OF THE ELECTRICAL SENSORS GOT WET UNDERNEATH THE VEHICLE. THE VEHICLE WAS REPAIRED AND A NEW SENSOR WAS INSTALLED; HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. *BF *AS

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