NHTSA Complaint #11219979 — 2015 CHEVROLET COLORADO

LST POWER STEERING ON MY WAY HOME FROM WORK APRIL THE 23RD 2019. 2 CODES CAME UP ON THE SCREEN STABILITY TRACK ISSUE AND NO POWER STEERING PLEASE DRIVE WITH CAUTION. WAS ABLE TO DRIVE 3 MILES TILL I COULD PULL OFF THE ROAD, TURNED OFF THE VEHICLE RESTARTED CODES WERE GONE FROM THE SCREEN. WAS ABLE TO DRIVE THE VEHICLE 3 MILES TO MY HOUSE. NEXT MORNING LEFT FOR WORK DROVE 2 MILES FROM THE HOUSE SAME ISSUE OCCURRED HAD TO DRIVE ANOTHER 4 MILES TILL I COULD PULL OFF THE ROAD AS I LIVE IN A RURAL TOWN. TURN THE VEHICLE OFF TURNED IT BACK ON AND IT WAS ABLE TO DRIVE TO WORK WHEN I CONTACTED OUR LOCAL CHEVY GMC DEALER IN RUSSELL SPRINGS KENTUCKY. DIAGNOSIS WAS CODE C0545 TORQUE SENSOR FAULT FOUND E TERNAL SHORT IN THE SENSOR WHICH CAUSED NO POWER STEERING. COST ME $1800 JURY PLACE THE STEERING GEAR AND MODULE IN FOR THEM TO REPROGRAM THE TORQUE SENSOR THE WIRING HARNESS HAD FAILED IT HAD SHORTED OUT. CONTACTED GMC CHEVY CUSTOMER SERVICE MY THEN NUMBER WAS NOT ON THE LIST FOR RECALL. CONTACTED DEALER FOR ADDITIONAL HELP THEY WERE NOT ABLE TO HELP ME. LOOKING FOR A TOTAL REFUND OF A $1800 AS EVEN THOUGH MY THE NUMBER IS NOT UNDER THE LIST THIS IS THE SAME ISSUE AS RECALL NUMBER 15595. PLEASE CONTACT ME [XXX] MY NAME IS [XXX]. I PURCHASED THIS VEHICLE FROM PHILLIP'S CHEVROLET IN FRANKFORT ILLINOIS FEBRUARY 2015. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR