NHTSA Complaint #11219966 — 2008 BUICK ENCLAVE

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE WAS LOWERING IMPROPERLY, DIFFICULT TO OPEN, AND BECAME SHUT TO THE POINT THAT IT COULD NO LONGER BE OPENED. IN ADDITION, THE LIFTGATE AJAR WARNING INDICATOR FLASHED; HOWEVER, THE LIFTGATE WAS CLOSED AT THE TIME. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), BUT THE CONTACT STATED THAT THE RECALL REPAIR FAILED TO PROVIDE A PERMANENT REMEDY. SUDBAY CHEVROLET BUICK CADILLAC GMC (88 CAUSEWAY ST, GLOUCESTER, MA 01930, (978) 381-5097) DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED AND STATED THAT FURTHER TESTING WAS REQUIRED TO DETERMINE IF ANY OTHER REPAIRS WERE NEEDED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.