NHTSA Complaint #11219951 — 2016 CHEVROLET TRAX

GOT THIS VEHICLE ON 07/23/2016, THE VEHICLE HAD MAJOR ISSUES UNTIL 09/2018. IN SEPTEMBER 2018 I TOOK THE VEHICLE TO THE ORIGINAL LOT TO HAVE IT INSPECTED AS WHEN SWITCHING THE FAN FOR THE A/C FROM 3 TO 4 ON THE BLOWER MOTOR SETTINGS STOPPED WORKING. MY DEALERSHIP REPLACED THE ORIGINAL BLOWER MOTOR. ALONG WITH THAT I WAS HAVING THE ISSUES OF THE CENTER CONSOLE (RADIO UNIT) AND THE DASH (WHERE THE SPEED, MILEAGE, ETC... IS) WOULD GO OUT WILL DRIVING OR NOT TURN ON AT ALL AND THE BACK UP CAMERA WOULDN'T TURN ON GO. THEY RE-INSTALLED THE COMPUTER SOFTWARE AND UPDATED THE SYSTEM AND SENT ME ON MY WAY. IN 02/2019 I STARTED HAVING THE SAME ISSUES, BACK UP CAMERA AND CENTER CONSOLE NOT WORKING, AND DASH TURNING OFF AND NOT COMING ON. ALSO WHEN I TOOK THE KEY OUT OF THE IGNITION AND GOT OUT OF THE CAR AND LOCKED THE DOOR AND THE CAR WAS STILL RUNNING. THE RADIO WAS STILL PLAYING AND THE CAR WAS STILL RUNNING EVEN THOUGH THERE WAS NO KEY IN THE IGNITION AND IT WAS NOT REMOTE STARTED. I CALLED THE DEALERSHIP THAT MORNING TO BRING THE CAR IN THAT NIGHT FOR SERVICE THE NEXT DAY. THEY KEPT THE TRAX FOR ROUGHLY 1 WEEK. THE INSTALLED A NEW RADIO, RE-FLASHED AND UPDATED THE COMPUTER, AND RE-INSTALLED THE BACK UP CAMERA SOFTWARE. I PICKED THE CAR UP DROVE ROUGHLY 3 MILES AND BROUGHT IT BACK SAME HOUR DUE TO IT HAVING THE SAME ISSUES. THEY KEPT IT ANOTHER 3 DAYS AND I GOT IT BACK AFTER ABOUT 2 WEEKS OF WORK AT THE DEALERSHIP. AS OF 06/11/19 I HAD TO TAKE THE CAR BACK IN FOR THE SAME ISSUES: DASH GOING OUT, RADIO GOING OUT, BACK UP CAMERA NOT WORKING, AND THE TRAX STILL RUNNING WITH NO KEY IN THE IGNITION. I CALLED ON 06/12/19 THEY STATED THE CAR WOULD NOT COMMUNICATE WITH THE DIAGNOSTICS COMPUTER AND THEY WOULD HAVE TO REPLACE THE RADIO THEY INSTALLED 4 MONTHS AGO. PART WAS ORDERED AND OVER-NIGHTED BUT NEVER CAME IN ON 06/12/19. WAITING TO SEE IF I CAN RETURN THIS LEMON OF A CAR NOW.